“We couldn’t be more pleased with Story Hill and we absolutely love the kitchen that they created for us. In fact, we were so impressed that we are hiring them again to do some additional work in our 2nd floor. Bottom line – if you read nothing else from this review – we feel like we made the best choice in hiring Story Hill.
Tom, Jack and Marcus were personable, down to earth, friendly people – the kind of people you don’t mind having in your house day in and day out. They seemed upfront and honest. Their estimate was in line with other estimates we were given – but they said they could likely complete the project in 6 weeks, which was a lot shorter than other places. In fact, one remodeling company had estimated 14 weeks from start to finish…Story Hill promised us that not only would they work every weekday until completion – but that we would have the same lead carpenter the whole time. That consistency appealed to us.
Tom was our project manager and he and Jack were in communication with us the entire time. If they didn’t drop by in person, they made sure to email status updates and answer all questions and address any concerns we had right away. They were both very easy to talk to, respectful and professional.
Marcus was our lead carpenter and he was wonderful. I underestimated the importance of liking the person who is actually going to be in your house on a daily basis for weeks at a time. I happen to work from home, so it would have been no fun to feel uncomfortable or annoyed in my own house for 6 weeks. We were thrilled with Marcus. He did great work, kept us in the loop with everything going on and was just a genuinely nice guy.
Remodeling is stressful and not always the most fun experience when you are in the midst of it. But Story Hill really made it a good experience – and it is amazing how much our new kitchen has affected our day to day life in the best way possible. We think the team at Story Hill is great. And the proof is in the pudding. They’ll be starting another job at our house in a little over a month.”